Subscription Policy

Subscription Policy

Last updated: August 2, 2026

This policy explains how "Subscribe & Save" works for products purchased through restorAura ("we," "us," "our"). By subscribing to a product, you agree to the terms below in addition to our general Terms of Service.

How it works

When you choose the Subscribe & Save option on an eligible product, you're enrolling in a recurring order that ships automatically on a set schedule — currently, every month. You'll receive a fresh shipment without needing to reorder manually.

Pricing

Subscription orders are discounted up to 20% off the standard one-time price. The discounted price is shown on the product page before you subscribe, and will be reflected on your order confirmation and every recurring charge.

We reserve the right to change subscription pricing going forward. If your subscription price changes, we'll notify you by email before the change takes effect on your next billing cycle. Price changes will never apply retroactively to orders already charged.

Billing

Your payment method on file will be charged automatically on each billing date, which is set to match your delivery frequency (weekly, monthly). You'll receive an email receipt for each charge.

If a charge fails (for example, an expired card), we'll attempt to notify you and may retry the charge before your subscription is paused.

Shipping

Subscription orders ship from a US-based warehouse, generally within 5 business days of each billing date. Delivery times beyond that depend on your location and shipping method — see our Shipping Policy for details.

Managing your subscription

You're in control of your subscription at all times. From your account, you can:

  • Pause your subscription and resume it later
  • Skip an upcoming shipment
  • Change the delivery frequency
  • Update payment or shipping details
  • Cancel at any time

Changes made before a billing cycle's processing date will apply to that upcoming order. Changes made after an order has already been charged or shipped will apply starting with the next cycle.

There are no cancellation fees, no minimum number of shipments required, and no phone call needed — everything can be managed directly from your account.

Cancellations

You may cancel your subscription at any time through your account. Once canceled, no further charges will be made, and no additional shipments will be sent. Cancellation does not affect orders that have already been charged or shipped.

Refunds

Subscription orders are covered by our standard Refund Policy. Canceling your subscription stops future shipments but does not automatically refund a shipment that has already been sent — please refer to our Refund Policy for how to request a return or refund on a received order.

Changes to this policy

We may update this Subscription Policy from time to time to reflect changes in how our subscription program works. Material changes will be communicated by email or a notice on our site before they take effect.

Contact us

Questions about your subscription? Reach out through our Contact page and we'll help however we can.